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We provide non-judgmental support and counselling for everyone.

Alcohol Issues

Drug Addiction

Mental Health


You can get help today ...

Our Helpline Advisors are available from 9am to 9pm, Monday to Friday, (9.00am till 7.00pm Monday to Friday as from 13th March) offering a non-judgemental, supportive and professional service.

We listen to understand our callers struggles and then advise on services or refer directly into treatment with Telephone Counselling Service or partner agencies. Sometimes, just talking about thoughts and feelings, can be enough to make a change or to feel better.

Our BACP Registered Counsellors help people to learn about themselves, use their own knowledge and skills to create a healthy way of living and learn new ones along the way.

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GET HELP NOW - FREEPHONE 0808 802 5000

Information & Support

Information and support

When you’re living with a mental health problem, having access to the right information is vital. Go to our information pages to find out more.

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Information & Support

Helping someone else

It can be hard to know what to do when supporting someone with a mental health problem. Our information includes helpful advice on giving support.

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Drug Related Death/Non Fatal Overdose

Death by overdose is loaded with social and moral stigmas, in addition to strong feelings of anger, helplessness, guilt and shame within families. Families do not always know that a loved one is using drugs, so when a death by overdose occurs, it deprives family members of preventative action.

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Boot Camp Offers Recovery Support

Boot Camp provides a rapid therapeutic intervention for those wanting recovery from substance misuse. The Boot Camp offers recovery support in your own environment and aims to help people to understand their addiction, develop healthy coping mechanisms and remain in long-term recovery.

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Telephone Counselling

The Telephone Counselling Service (TCS) was launched in 2010 to address the obstacles of attending face to face sessions offered by other agencies, including disabilities; lack of access to suitable transport or childcare; difficult working patterns; chaotic lifestyles or social shame and anxiety.

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Help and Volunteer

To take an active role in the charity activities. Responsible for governance, safeguarding and strategic direction of the charity with other board members. To work in partnership and to support contractors and volunteers helping them to achieve the aims of the organisation.

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How we use your donations


Queries answered by our helplines in 2022-23


We receive spent on our charitable work


People accessed our information in 2021-22

Quit Alcohol Today

What’s the Best way to Quit Alcohol

Quitting alcohol can be a life-changing decision, benefiting both physical health and mental well-being. However, the…

National Alcohol Guidelines?

The UK government recommends that both men and women should not regularly drink more than 14 units per week to reduce…

Effects of Alcohol

The Effects of Alcohol

How does alcohol affect different parts of the body?

What Drugs are your Kids Taking?

n today’s fast-paced and increasingly complex world, the issue of drug use among teenagers and young adults is a…

Are Blackouts Normal

Are Hangover Blackouts Normal?

Waking up with a fragmented memory or complete amnesia of events after a night of heavy drinking can be a disconcerting…

I think I am drinking too much alcohol

I am a chronic alcoholic. Yes, I said it. It’s hard for me to admit this to myself and others but I think it is time…

How did you hear about us?

It would really help us if you could say where you first heard of our charity...

Suites GO9 & GO10, Part Ground Floor, Old Millmead House, Millmead, Guildford.
TEL: 0808 802 5000